Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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ergordon4
Level 8

Older TV - Shows the menu for a second or two, then black

I have a Sony WEGA CRT TV - the last best one they made (flat screen). I attached my new ROKU Express to my Denon receiver (which everything goes through, and has an ARC HDMI connection to the TV), and I got as far as entering language and WiFi, and the screen turned black and would not come back. I tried it in a different TV directly and it worked fine, and I finished setup. Then I tried it directly in the HDMI of the Sony TV (receiver detached) and I saw the menu for a few seconds, then the screen went black.

Any suggestions?? I really want to use this!

Thanks!

 

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