Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Meodee
Level 9

Now What..Stream for 30 minutes then back to home?

 
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36 REPLIES 36\
atc98092
Community Streaming Expert

Re: Now What..Stream for 30 minutes then back to home?

Insufficient information. What model Roku, what channel(s) are you watching when it happens? Is it consistent or random? Is it always exactly 30 minutes? How is your Roku connected to the network?

Dan

Roku Community Streaming Expert

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Meodee
Level 9

Re: Now What..Stream for 30 minutes then back to home?

This was my last post a few months ago

Model: 4200X-Roku 3

Serial 1GS3D5024481

Software 9.1.0 build 4919-04

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Meodee
Level 9

Re: Now What..Stream for 30 minutes then back to home?

This morning it had HD?? now after a reboot it stops streaming in about 30 minutes....... don't have time to mess with it until later.

 

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Meodee
Level 9

Re: Now What..Stream for 30 minutes then back to home?

It’s all channels. Screen says HDCP unauthorized. Content disabled.

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atc98092
Community Streaming Expert

Re: Now What..Stream for 30 minutes then back to home?


@Meodee wrote:

It’s all channels. Screen says HDCP unauthorized. Content disabled.


The first thing to try with that error is a different HDMI cable. That error is a connection issue between the Roku and the TV.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
RokuDanny-R
Roku Employee
Roku Employee

Re: Now What..Stream for 30 minutes then back to home?

@Meodee 

Thanks for the note.

For more information on HDCP errors and troubleshooting steps, we would recommend visiting our Support page here: What should I do if I see a “HDCP Error Detected” message or a purple screen?


Thanks,
Danny

Danny R.
Roku Forum Moderator
Meodee
Level 9

Re: Now What..Stream for 30 minutes then back to home?

Ok, HDCP error gone now will only stream for 30 minutes on all channels.

Thanx Odee

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RokuDanny-R
Roku Employee
Roku Employee

Re: Now What..Stream for 30 minutes then back to home?

@Meodee 

Thanks for the update.

Glad to hear that the HDCP error has been fixed.

As for streaming for 30 minutes and your Roku 3 (4200X) device going back to the home screen:
- How often is this occurring?
- What channels are you watching when this happens?

Please keep me posted and I'll be able to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
bjfred
Level 8

Re: Now What..Stream for 30 minutes then back to home?

This is happening for me too!

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