Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Jacklugg
Level 7

Now TV keeps going back to the main menu every 30 mins

Can anyone help.

When using the Now TV app, I’m in the UK, it keeps going back to the Roku main menu every 30 mins. It started since a previous update. So far I have tried these things 

Turning off the bandwidth saver 

deleting and re installing the Now Tv app

Factory resetting the Roku express device

Removing all cables-hdmi and power cable. Leaving it switched off for over 2 hours  

 

 

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