Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Kkatz1
Level 7

Not working in any HDMI port

My Roku stick is not working in any HDMI port. I have even tried on a different television. All with the same NO SIGNAL result. I have also tried resetting the device, using different power cords, everything i can think of to no avail. 

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makaiguy
Level 21

Re: Not working in any HDMI port

Is your Roku device powered by plugging it into a USB port on your television? The ports on many televisions only supply 0.5 amp, which is not enough to power a Roku reliably.

It is recommended that you power your Roku device via the power adapter that came with it, plugged into your house power. If you no longer have the adapter that came with your device, you may have another one handy that can be used -- just make sure the tiny print on it confirms it has a 5 volt dc output of at least 1 amp.

Does the power indicator light on the stick come on when it's plugged in?

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