Is the little indicator light on the stick illuminating?
If not, do you have another power adapter you can try? Needs to have a rated 5vdc output at least 1 amp (see fine print on adapter).
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
