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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Aprice298
Level 7
‎01-16-2021 01:23 PM

Not turning on

So I turned my TV and inadvertently my roku streaming stick plus off at the mains earlier and and since turning it back on my TV isn't recognising a signal from it in any of the hdmi ports. Any ideas?

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makaiguy
Level 20
‎01-17-2021 06:05 PM

Re: Not turning on

Is the little indicator light on the stick illuminating?

If not, do you have another power adapter you can try?  Needs to have a rated 5vdc output at least 1 amp (see fine print on adapter).

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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