Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Not turning on

So I turned my TV and inadvertently my roku streaming stick plus off at the mains earlier and and since turning it back on my TV isn't recognising a signal from it in any of the hdmi ports. Any ideas?

1 REPLY 1\
Community Streaming Expert

Re: Not turning on

Is the little indicator light on the stick illuminating?

If not, do you have another power adapter you can try?  Needs to have a rated 5vdc output at least 1 amp (see fine print on adapter).

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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