Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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ktrnmd
Level 7

Not connected on the TV screen with roku streaming stick

I have a roku streaming stick which was working fine all this time. Then while moving the TV the usb c pin broke for the connecter. I connected to another usb c power cable. Now the remote is able to run TV on and shows home screen with channels, but doesn't do anything else. I see "not connected" on the top right corner on the TV. I have done power cycling a few times and also tried to chnage batteries on the remote, but nothing seems to be helping.

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