Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Not Streaming - Returns to Roku Home Screen

On my Roku Express:  Instead of Streaming, After TWO minutes it returns to the Roku Home Screen.  Does Roku have a Direct Contact method either by Phone or Email to Contact Roku Customer Support for Questions??

0 Kudos
1 REPLY 1\
Roku Employee
Roku Employee

Re: Not Streaming - Returns to Roku Home Screen


Thanks for the post.

How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet with the provided cable and adapter?

Please keep us posted.


Danny R.
Roku Forum Moderator
0 Kudos