Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 8

No video and sounds since firmware update!

I am having issue getting Roku to work on my pc Dell monitor S2417DG. (2560 x 1440p)

I own Roku express 3900. The device work perfectly on all home TV's and my older pc monitor but on my 2 years old Dell monitor nothing work.

It's related to the firmware. I did a test and did go buy a brand new Roku Premiere. The Roku premiere worked on the monitor until in the setup the device said it would check and update to most recent firmware. Right after that my dell monitor became black. I took the device and plugged it into my old Asus pc monitor and it was working on that one.

So could the developers support Dell monitors again in a new firmware update. ( at least my monitor model ).

If someone have fix. That would be nice!


0 Kudos