If you are able to have sound when connecting your Roku device and are only experiencing issues when connecting your device to the AVR, it would be reasonable to conclude that the issue may be stemming from the AVR connection.
Mine does this. I switch applications and play a show then go back and it works for 1 episode sometimes a few episodes. Unplugging it didn't work for long. :/ I've tried different cords and ports. May have to get a new roku.
Thanks for the post.
Can you please provide more information about the issue you are experiencing? Are you connecting the device directly to your TV or are you connecting everything to an AVR? Is this issue happening on a specific channel or does it happen regardless the channel you are watching?
With more information we will be able to assist you further.
It's connected to TV hdmi port and the house plug micro port to the outlet. Its the roku se. It's happened on hulu app and Disney +. I haven't had it very long about a month or so. I tried the unplug thing last night it didn't fix it.
I have the same issue, I'm assuming since I had a sound bar connected to the 3.5mm audio output settings must have stayed locked inside the 3.5mm output... When I connect perhaps a speaker, my TV works but once I disconnect the Aux cable again I get no sound.