Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

No sound on HBO max channel and showtime

No sound only video on HBO Max and showtime

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1 REPLY 1\
Community Streaming Expert

Re: No sound on HBO max channel and showtime


Is the issue limited to those two apps only? Do other apps play fine?

Also, try rebooting the Roku device.

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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