Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Mollienichols
Level 7

No sound on HBO max channel and showtime

No sound only video on HBO Max and showtime

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DBDukes
Community Streaming Expert

Re: No sound on HBO max channel and showtime

@Mollienichols 

Is the issue limited to those two apps only? Do other apps play fine?

Also, try rebooting the Roku device.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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