Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

No sound from Roku Express

I have tried the Roku written tips to change audio settings, soft reset, hard reset and nothing works to get sound from a new Roku Express.  Have changed HDMI cables and inputs but I knew neither was the problem because they both work with cable.  What else can I do??  Is this a bum unit or is there some other tip I haven't found yet?

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Level 18

Re: No sound from Roku Express

If youve done a hard reset it shouldve set everything to default.

If youre using the speakers on the TV that worked elsewhere.

In different ports yet.

I'd say you got the rare stick and need to exchange it.

It's also possible you are mentally diseased and just block it out.

---A problem clearly stated is a problem half solved---.
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