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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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KenM1
Level 7
‎10-12-2020 04:34 AM

No sound 3800X

I have 3800X plugged in to HDMI port on TV.  No external speakers.  No sound bar.  There is no sound at all for anything.  Video is fine.  I reset the stick.  I checked for system upgrades.  I’ve unplugged the roku stick countless times.  Occasionally, it will work.  The 3800X component is about a year old.  Any suggestions?

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renojim
Community Streaming Expert
‎10-12-2020 01:07 PM

Re: No sound 3800X

Have you tried the various options under Settings->Audio?

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KenM1
Level 7
‎10-13-2020 06:39 AM

Re: No sound 3800X

I turned Leveling on/ off if that’s what you’re referring to. I didn’t see any other options.  

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