Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

No picture from ROKU Ultra

I have a Roku ultra that will not display a picture on the Tv.  White power light is on.  Tried to control via remote, no luck.  

plugged in a different Roku and it works.  Same cables.  It’s the Roku ultra device itself.  

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