My Roku will not let me listen to videos anymore. Before someone replies with the generic "unplug it" answer this is what I have done to fix the problem.
1.) Unplugged the device for 5 minutes.
2.) Plugged the device in to the second HDMI slot on the TV
3.) Plugged the device in with a new HDMI cord
4.) Plugged the device in with the AV cables
5.) Tested my TV audio and both my Wii and DVD player both have audio with no issues
6.) Make sure the TV is not on mute
7.) Follow the steps from previous posts about changing the audio on the Roku
All of this did nothing. The audio worked fine last night. Turned off the TV like normal and went to bed. Today nothing has changed and the audio isn't working. Tried calling customer support and they are closed due to the situation. I was redirected to their website to email them and kept being redirected to the community page to post.
Re: Roku Wxpress 4k+ no audio with Vizio TV when streaming Netflix
I have a new ROKU Express 4k+. Sound was very static on Netflix, then disappered. I went through every setting I could find, reset everything, and finally it said the Roku wasn't compatible with my ( 15 yr old?) Vizio TV. I only bought the new Roku because I had to upgrade to watch Amazon Prime. But now I can't watch anything. I have a Hughesnet Dish for Wifi.