Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

No audio with Premiere straight out of box new

Just hooked up my new Premiere this morning, and I’m not able to get any audio. I’ve restarted many times. Switched cables. Switched HDMI ports (even though the ROKU 2 I just replaced was working fine in all the ports). Changed audio settings from auto to stereo, and even tried the DD ones. I’m ready to send this back unless someone can offer me a solution that works! So frustrated. The rebooting solution that seems to be working for everybody else isn’t working for me. 

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