Hello, new to the forums but have been a Roku user for over 8 years. I did post a reply to an existing long thread but not sure that would get seen.
I have a brand new Roku Express. I am connected to a Logik TV (budget brand). I am running 8.1.0 build 4590-51.
Every time I wake the TV from standby I have to restart the Roku to regain audio. This is pretty useless and unacceptable. I believe it is an HDCP issue because the Amazon Prime video channel briefly flashes up an HDCP error if that is playing at the time. All other apps, and the homescreen, are responsive but with no audio.
I have a Roku LT also running 8.1.0 over HDMI and this has no similar issue on the same TV. Why should I have to use an 8+ year old product instead of my brand new device running the same software?
Have tried forcing Audio settings to Stereo, disabling 1-touch player etc. What else can I do?
I would appreciate any advice on how to resolve please. Thank you.
1. I tried the short HDMI cable bundled with the Streaming Stick on both devices. The LT never has the issue, the Stick does. I have also tried another cable with both devices, same result.
2. I have tried both exiting the app and returning to the homescreen, or staying in an app. Issue persists.
3. As soon as I switch the TV to standby and resume from standby immediately or longer, there is no audio every time.