No audio on soundbar after using private listening
I have a Roku TV TCL 55S425 that I just got from Best Buy. The remote does NOT have a headphone jack and we have a Sony soundbar connected via HDMI Arc.
This worked flawlessly for a couple of days. Last night I decided to try the private listening via the mobile app. It worked great.
But now I cannot get the audio to work through the soundbar anymore.
unplugging all HDMI cords, waiting 30 seconds and plugging back in.
A different HDMI cord
Restarting the system
Changing the HMDI version on the CEC settings
Redetecting the CEC devices
As of now it detects the soundbar but the CEC info says ARC: Inactive and system audio control Inactive. At this point the only thing that works is if I connect the soundbar via optical cable but there is a slight delay in audio and i cannot control the volume w the Roku remote. Any ideas?
Re: No audio on soundbar after using private listening
Similar issue. TCL brand soundbar connected to ARC. After private listening through the App, I have to unplug the soundbar, then replug it in for the TV to recognize it again. I've tested and it's related to private listening on the app (iphone 11, and iphone 6). The TV does not return control to the speakers.
Also a 55" (forgot the model) purchased at best buy.