Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

No audio on NBC in Spectrum on roku express and express+

I have no audio for NBC channel 512 on Spectrum app. This is the case on all 4 rokus in my house. I have tried reloading app and Spectrum worked on this issue for a week and then said it was likely an issue with roku. Spectrum thought it might be language setting on the NBC channel but when I hit the * key on that channel it is set to default and provides no other options. Audio works on all other Spectrum channels and all other roku apps. 

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