Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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DHenrie
Level 7

No audio from Disney+

No audio from Disney+ but every other channel is fine. I deleted then reinstalled Disney+ and still has no sound. Any ideas?

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: No audio from Disney+

When reinstalling, did you restart your Roku between uninstalling and reinstalling the channel?  This clears the Roku's memory and assures a complete installation of the latest version of the channel.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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