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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Myo1
Level 7
‎09-22-2020 10:50 AM

No atmos out of netflix

I have streaming stick plus plug in to my ONKYO 7.1.2 channel receiver. But I couldn't get any atmos sound from the netflix which I did subscribe highest plan. All my hardware and connections are correct to play any atmos contents. What is the problem? 

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StreamerUser
Level 20
‎09-22-2020 01:09 PM

Re: No atmos out of netflix

Unfortunately NetFlix on Roku (players) doesn't support Atmos output - this is a NF imposed limitation, not a Roku platform limitation (other streaming apps/services will output Atmos).

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blade_005
Level 14
‎05-08-2021 03:45 PM

Re: No atmos out of netflix

@Myo1 wrote:

I have streaming stick plus plug in to my ONKYO 7.1.2 channel receiver. But I couldn't get any atmos sound from the netflix which I did subscribe highest plan. All my hardware and connections are correct to play any atmos contents. What is the problem? 

Check for the latest Roku OS update. My TCL Roku TV (P605) updated to Roku OS Version 10 today. The Netflix app updated after this and ATMOS support is now available.

TCL Roku-TV 55P605 (4K/HDR/DV) | VIZIO SB36512‑F6 ATMOS Soundbar | FTV4K Max
TCL Roku-TV 43S425 (4K HDR) | FTV4K Max
TCL Roku-TV 32S301 (720p) | FTV4K Max
YABER Y31 1080p LED Projector | ONN 5.1.2 Dolby ATMOS Soundbar | FTV4K Max
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