I recently purchased a Roku Express after owning several previously. I just realized there's no volume mode.When I press * there is Closed Captioning, Audio Track and Accessibility only. No option for the volume mode. I've tried it on all channels including the Roku Channel. I've tried factory resets with no luck. I've also had problems with this Roku randomly pausing a un-pausing on its own. I think I have a defective firmware. Any suggestions?
To help determine if your Roku device supports volume modes, you need to know the software version and device model. To find this information, go to the home screen on your Roku device and select Settings > System > About.