Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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JustT
Level 7

No Sound from my Brand New Roku Express

I have a 7 year old TLC tv that came with a Roku stick (which still works but is unsupported). I bought a new Roku Expess and when I went to install it I have no sound. I changed cords (tried 4 total)  and HDMI plugs (3 of them and they all work). I did the plug and unplug, the full reset and nothing worked. HELP I don't want to have to buy a new tv this one works great except this Roku issue.

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renojim
Community Streaming Expert

Re: No Sound from my Brand New Roku Express

On the Roku's Settings->Audio menu try going through the various options.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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