Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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david0406
Level 8

No DD+ on Roku Ultra (4660x) *RESOLVED*

Why is it that my Roku Ultra (4660X) is showing a DD+ stream as PCM on my Onkyo TX NR-838 yet my last generation R3 and my last generation Fire TV connected to the same input on the AVR is showing that same stream as DD+. I am so confused here. Help. 

TCL RokuTV 5 Series
Roku Ultra 4
Roku 3
Roku 3
Hisense RokuTV
0 Kudos
1 Reply
david0406
Level 8

Re: No DD+ on Roku Ultra (4660x)

Problem solved. I had the "automatic volume leveling" enabled. I disabled it and voila I have DD+ back. I was unaware this setting downmixes DD and DD+ streams to PCM 2.0.

TCL RokuTV 5 Series
Roku Ultra 4
Roku 3
Roku 3
Hisense RokuTV
0 Kudos