Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

No Audio Roku Premiere

I'm using Roku Premiere (Model 3920X) and have lost's been working fine since I purchased less than a year ago. The Roku device is connected directly to the TV using  HDMI. I tried using another HDMI cable, no luck. I tried changing the audio settings  (Auto vs. Stereo) and still no luck. I hooked my laptop to the TV using the same HDMI cable to ensure the TV speakers are working and they are - so that's not the issue. The channels/networks I watch that are impacted by no audio are Hulu, Netflix and YouTube. Any help would be greatly appreciated.

0 Kudos
1 Reply
Level 18

Re: No Audio Roku Premiere

try Settings/System/System restart

also in Settings/Audio/NDMI>> try PCM-Stereo or some of the others

---A problem clearly stated is a problem half solved---.
0 Kudos