Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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kw4tx
Level 7

New device need recommedations

I just got a premier + to hook in my LR TV and I am getting during setup error 005 failed to download updates... I have rebooted my router and I have a TCL tv with Roku built in and have used to for a while... I have no issues with it... connects with the same info and works fine...

But my new premiere + I just got at Wally World keeps getting error 005.... Even power cycling everything.. Really getting agitated 

I am a newb so bare with me....
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3 Replies
jeffrok
Level 12

Re: New device need recommedations

You could try this:

https://forums.roku.com/viewtopic.php?f ... 05#p618947
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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kw4tx
Level 7

Re: New device need recommedations

Thanks I will try this when I get home
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kw4tx
Level 7

Re: New device need recommedations

Nope same thing even from hidden menu... Have good IP

Passes wireless and internet tests...

Edit...got it on 3rd router reboot

Going now.... hopefully
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