Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bradyrennell
Level 7

Netflix/YouTube TV causing TCL 6 Series to reboot

Attempting to play any Netflix or YouTube TV content on my TCL 6 Series Roku TV (Model Number 55R625) causes the TV to automatically restart. Other apps on the TV are not causing this. I have had the TV for 6+ weeks and this is the first time this has happened.

I have already tried several manual restarts and a factory reset, but YouTube TV and Netflix still cause the TV to crash and reboot when trying to play content. 

0 Kudos