Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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dr_benway
Level 7

Netflix 5.1 option missing

Hello, 

Roku stick plus 3810r

With a title selected,

In "audio and subtitles" the only audio options are:

english audio description 

And english original??

On my other rokus/netflix there is a 5.1 option

Thanks

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Jayude
Level 7

Re: Netflix 5.1 option missing

Same issue here, did you ever come up with a solution?

 

Just spent an hour on the phone with netflix and they have no solution. 

Even though I'm set up on a surround sound system.  I only seem to get a simulated surround sound from a stereo default netflix setting.

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