Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Bigpapi16
Level 7

Nba app not working

Whenever I select a game on the NBA app, and then select one of the streams to watch, a pop-up comes up saying “the video playback URL is not available at the moment. Please try again later.” What can I do? The app is working on all of my other non-roku devices perfectly fine. Is there any solution because it’s not the app. Also, I have already deleted and re-downloaded the app and restarted my roku stick.

4 Replies
PipScouser
Level 7

Re: Nba app not working

I have the same issue - logging in with my NBA Team Pass and trying to watch a game get "the video playback URL is not available at the moment".  Frustrating!

Bigpapi16
Level 7

Re: Nba app not working

At least I’m not alone I guess. Must be a fix somewhere.

zachlab
Level 7

Re: Nba app not working

Having this same issue. Getting really annoying having to watch on my laptop. Hoping they resolve this soon.

Chuck_W
Level 7

Re: Nba app not working

I am having the same issue