Playback Issues - Audio/Video & Power

[Hbradford]

While watching cable it narrates every move for example "John doe picks up the phone" "John doe stands up" ect. I've went to accessibility and turned it all off but it still does it. How do I fix this issue?

[Jennharvell]

This is happening to me as well. I am watching the ABC app, Match Game from 5/31. I’ve tried everything suggested in other posts and nothing is working. I have a brand new Roku Ultra

[renojim]

That sounds like it's selecting the wrong audio track.  Do you get an option to change the audio track when you press the asterisk button (*)?

[Hbradford]

Nope I don't get that option. 

[renojim]

Well then I think it's a problem with that particular channel.  There's no way a Roku could know someone is standing up and tell you about it.  The Accessibility setting for narration just reads the text on the screen.

[Lisamyw]

It's not a particular channel. It's happening to me too. Anyone find a solution?

[Stopnarrating]

its happening to mine, too. I’m watching Moana and narrating whenever there is no dialogue just disturbs me.