Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

NOWTV dropouts Roku Express

Hello, Im having constant "internet disconnected" dropouts (that last 2-3 seconds, then reconnect) only on NOWTV using a ROKU Express via BT Broadband.

The last express got so bad that I replaced it two weeks ago, but the replacement is doing the same?

All other apps and services run perfectly and if I plug in a spare NOWTV stick it works correctly.

I am running the BT wireless connection on the 2.4GHZ channel.

Any help would be much appreciated. Thank you.

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