Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Emperor
Level 7

NBC Sports App: "There was an error loading the config."

I just got a Roku TV and every app seems to be working fine except for the NBC Sports App, which is the app I care about the most. I have never been able to load the app, I always get the error shown below. I have uninstalled and reinstalled several times. The screen goes black and says "There was an error loading the config." Any ideas?

 

https://imgur.com/a/tikLA7k

 

 

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3 Replies
boogernose
Level 18

Re: NBC Sports App: "There was an error loading the config."

NBC Sports is a Premium (paid for) Channel you should contact them directly.

It has been problematic for some. I expect you can find everything they offer elsewhere.

---A problem clearly stated is a problem half solved---.
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Emperor
Level 7

Re: NBC Sports App: "There was an error loading the config."

Thanks for the reply. Unfortunately this is the only app I can use. I only want to use it to watch the Premier League; and NBC Sports is the only channel that has broadcast rights to the league.

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boogernose
Level 18

Re: NBC Sports App: "There was an error loading the config."

Oh a Soccer head eh? That Channel has been problematic.

---A problem clearly stated is a problem half solved---.
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