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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Billyjack135
Level 7
‎07-24-2020 12:38 PM

My screen is flashing between red, green, blue, black and white

Hi my tv was working just fine yesterday and I turned it on today and the screen is flashing between red, green, blue, back and white. Not sure what to do about this or if it’s just broken. Serial number: 1807gtc003170a01309 , service number: 65r615tcaa

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Crockett_028
Level 7
‎07-29-2020 02:41 PM

Re: My screen is flashing between red, green, blue, black and white

I just unplugged mine from power for 60 seconds and plugged it back in and that fixed mine when it did that. Good luck!

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ElHefeJefe
Level 7
‎10-05-2020 03:09 PM

Re: My screen is flashing between red, green, blue, black and white

Did you find a way to fix this?  My same model just started doing it.

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Kristenmccollos
Level 7
‎12-02-2020 04:40 PM

Re: My screen is flashing between red, green, blue, black and white

I did this and it worked for me as well. Thank you for your help!

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