My tv is flashing on and off . when it finally does go to the main screen the remote will not work . when I found a number on the internet to call roku the person I talked to told me per a new policy with roku if I paid 100 to them my tv would start working .
Thanks for reaching out. Sorry to hear about the issue you're experiencing!
Please send me a private message with your Roku account email address and more details about your TV, make/model, etc. I'll follow up directly to take a closer look, and see what other recommendations we can make.