Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

My roku tv is flashing on and off

My tv is flashing on and off . when it finally does go to the main screen the remote will not work . when I found a number on the internet to call roku the person I talked to told me per a new policy with roku if I paid 100 to them my tv would start working .
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3 Replies
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Level 7

Re: My roku tv is flashing on and off

Mine is doing the same thing and the white status light on the bottom keeps flashing also. Does this have something to do with the spectrum interruption?
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Level 19

Re: My roku tv is flashing on and off

Thanks for reaching out. Sorry to hear about the issue you're experiencing!

Please send me a private message with your Roku account email address and more details about your TV, make/model, etc. I'll follow up directly to take a closer look, and see what other recommendations we can make.

Thanks,
Tanner
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Level 7

Re: My roku tv is flashing on and off

My roku tv is blinking on and off,the remote cant control it..i need someone to troubleshoot my tv or replace it..i have a warranty on it.

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