Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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TM3
Level 8

My TV went out

                          Wednesday, January 6, 2021--2:34 am CST

 

I was watching a movie on my Blu-ray  for a while. Then all of a sudden my TV went off, I have no picture or sound. I turned my Blu-ray player of and then tried to go to he home mode to watch broadcast TV. I turned on my TV and tried to watch broadcast TV, but there was no picture or sound. I unplugged my TV and left unplugged for about 20 seconds, and it still wouldn't come on. The light on the bottom of my TV comes and blinks, but I get no picture or sound. Can you tell me what should I do to get my TV back on?

Do I need to replace my TV? Or is there a troubleshooting I can do? My TV is a Roku-TCL TV.

                                       Terry Marvin (Roku customer) 

 

P.S. Please tell me what should I do. I need a TV with 3 jacks. 

 

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: My TV went out

Roku only supplies the operating system for a "Roku TV". This sounds like a hardware issue that needs to be referred to the manufacturer of the set.

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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