Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Ed_Robey
Level 7

My Roku Premiere worked fine, but now there is no video. Where can I send it for repair?

And Yes I have done all the normal trouibleshooting, checking the tv, the hdmi cable, the hdmi port on the tv, and pushed the reset button on the Roku Premiere.  I need to get it repaired or replaced, as its less than 6 months old and was working fine.

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Ed_Robey
Level 7

Re: My Roku Premiere worked fine, but now there is no video. Where can I send it for repair?

Problem solved - it was my TV !  :Reset to factory defaults fixed problem

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