Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Rib5616
Level 7

My Roku Express restarts everytime I switch on even though it is connected to the wall socket. Why?

I have followed the instructions and connected my Roku Express to the wall socket but everytime I switch on it goes to "Let's get started" and I have to go thro' the whole set-up again. Why and what can I do to solve this?

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makaiguy
Level 20

Re: My Roku Express restarts everytime I switch on even though it is connected to the wall socket. W


@Rib5616 wrote:

I have followed the instructions and connected my Roku Express to the wall socket but everytime I switch on it goes to "Let's get started" and I have to go thro' the whole set-up again. Why and what can I do to solve this?


When you do that, does the setup complete to the point that you have a useable Roku?   If hot, how far does it get through the process?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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