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Rib5616
Level 7
‎08-03-2020 03:18 AM

My Roku Express restarts everytime I switch on even though it is connected to the wall socket. Why?

I have followed the instructions and connected my Roku Express to the wall socket but everytime I switch on it goes to "Let's get started" and I have to go thro' the whole set-up again. Why and what can I do to solve this?

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makaiguy
Community Streaming Expert
‎08-03-2020 06:50 AM

Re: My Roku Express restarts everytime I switch on even though it is connected to the wall socket. W

@Rib5616 wrote:

I have followed the instructions and connected my Roku Express to the wall socket but everytime I switch on it goes to "Let's get started" and I have to go thro' the whole set-up again. Why and what can I do to solve this?

When you do that, does the setup complete to the point that you have a useable Roku?   If hot, how far does it get through the process?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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