Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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bhattajo
Level 7

My Roku 30930X keeps rebooting

My Roku 30930X keeps rebooting Suddenly when I browse it. It takes multiple jumping ROKU before it becomes stable.  

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makaiguy
Community Streaming Expert

Re: My Roku 30930X keeps rebooting

Did you recently receive an update to Roku firmware version 9.3? (Check via Settings > System > About).

Several people with problems after receiving the 9.3.0 update have reported success via the suggestions in this post:
https://community.roku.com/t5/Remotes-Accessories/Roku-Streaming-Stick-remote-fails-after-new-system...
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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