I have no idea how to fix this....
I am trying to watch a specific movie purchased on the google play app, all of my other movies play fine except this one. I can hear the audio from the background music, but there is no talking coming from the characters, only the background music can be heard.
Google told me it was a problem with ROKU and since I cant seem to get in contact with anyone I have a useless purchase unless someone has an idea on how to fix it.
**already tried restarting, unplugging and reinstalling.
