Playback Issues - Audio/Video & Power

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Level 7

Momentary black screen

I have been having a problem with Netflix where every few minutes the screen goes black but the sound continues and then the picture returns. This happens constantly. My internet is at minimum is 60Mbps.

Any ideas? 

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Community Streaming Expert

Re: Momentary black screen

Is it only Netflix?   Try rebooting/restarting your Roku; try unplugging your TV's power for several seconds; try a different HDMI port on your TV; try a different HDMI cable.

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