Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Missing few seconds of shows on Hulu & Netflix

A few days ago we started being unable to see the first seven seconds of shows on Hulu and Netflix. There's no way to rewind to get those first few seconds, they're simply not available.

This only happens on the Roku, if we go to the same shows on a laptop or through the Smart TV app, they're fine.

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