Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Tsweezy420
Level 7

Menu fine but all shows have big green line up the middle

All of a sudden a green line appeared up the middle of my screen. The menu is fine, the home screens of Hulu/ hbo are fine, I start to play a show and a green line goes right up the middle and the right side of the line has blurred colors. The tv has been used very little since it was bought so what's up? 

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renojim
Community Streaming Expert

Re: Menu fine but all shows have big green line up the middle

That sounds like a hardware problem with the TV.  You should contact the manufacturer.  Roku doesn't make the TVs; they just supply the software/OS.

Where can I get support for my Roku TV™? | Official Roku Support

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