Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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kjv71
Level 8

Menu Screens Suddenly Not Correctly Formatted for HDTV

Yesterday when I turned on the Roku on my HDTV, I noticed that the size of the various Roku menu screens were not properly formatted on the TV screen. As a result, the lists of menu items on the left-hand column was partially cut off & not readable.  I rebooted the Roku by unplugging from both the power source & the HDMI port on the TV. I then reconnected after 15 minutes. The problem persisted.

Since this never occurred before, I am perplexed. Can someone please help? Thank you kindly.

Oops! Please disregard the above question. The problem was apparently the result of someone accidentally pressing the Format button on the TV remote. Not a Roku problem.

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2 Replies
sok1
Level 7

Re: Menu Screens Suddenly Not Correctly Formatted for HDTV

I am having the same problem but the tv remote was not touched.

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kjv71
Level 8

Re: Menu Screens Suddenly Not Correctly Formatted for HDTV

Try changing the format using the Format button on your TV remote.

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