Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

MUTED SPEAKER ICON BLINKING ON MY SCREEN

When I plug my headphones into the ROKU REMOTE, I get a blinking mute speaker icon that NEVER goes away.  Not in the entire time that I am using my headphones.

Has anyone else ran into this problem?  Please help me! 

3 Replies
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Level 7

Re: MUTED SPEAKER ICON BLINKING ON MY SCREEN

Also, the volume comes in and out on one side of the headphones.   I guess that could be my headphones, but at this point I’m to tired to check!  But any help would be awesome! Thanks, Cyndie.

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Level 7

Re: MUTED SPEAKER ICON BLINKING ON MY SCREEN

My sound is playing and the mute icon is flashing.  When I mute the Roku, the icon disappears.  I think the programming is faulty.  It seems that the flashing icon should appear when the Roku is actually muted.  Poor programming in my opinion.

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Highlighted
Level 7

Re: MUTED SPEAKER ICON BLINKING ON MY SCREEN

I have that too when my headphones are in and I can’t shut it off. ROKU PLEASE FIX THIS!!! We should not have a dancing mute icon when headphones are being used. It’s distracting and so annoying!!!!

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