Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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atc98092
Level 21

Re: MLB app missing key feature

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@davidjazz wrote:

The features we are talking about were indeed in the previous version of the Roku MLB app.

They disappeared from the Roku app with this year's version.


And that is completely the responsibility of MLB. Roku does not and cannot alter the functionality of any channel on Roku devices, other than the two they themselves provide. MLB is not one Roku provides. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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atc98092
Level 21

Re: MLB app missing key feature

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@ajluther wrote:

I don"t think you are right.  The missing features work fine online and on other devices. 


You cannot compare the functionality between different platforms. They are written in different programming languages and often by different developers. Apps often work differently on different devices. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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davidjazz
Level 12

Re: MLB app missing key feature

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 that is completely the responsibility of MLB. Roku does not and cannot alter the functionality of any channel on Roku devices, other than the two they themselves provide. MLB is not one Roku provides.

Yes, that is correct. The app is the responsibility of MLB. And MLB inadvertently or intentionally removed features that were in the previous version of the MLB app on Roku.

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putteringalong
Level 9

Re: MLB app missing key feature

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MLB Support finally admitted that they left the "Box Score" feature out of the new Roku App. :-(

They did indicate that they might be willing to restore it IF there is enough interest in the subject.

If, like me, you see this as essential then please call their support line at 866.800.1275 between noon and midnight. The best time is close to noon because most of the support staff is there to support immediate stuff, like log ins, etc. Explain that you are calling about this feature being left out of the new MLB App on Roku and would really like to have it added back in ASAP

Thanks.

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atc98092
Level 21

Re: MLB app missing key feature

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@putteringalong what time zone are those times in? Makes if difference if it's Eastern or Pacific. Smiley Happy

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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