Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Lip sync audio and visual lagging

I have tried resetting the audio options. Updating the software for both my television and my Roku device and nothing seems to work to improve the sink between the audio and the picture

I am using the Roku 3700RW.

I am using an HDMI cable to connect directly into my Sony television.

I have no sound bar or other audio device. The audio is being played through the television speaker.

The channel I’m trying to watch his prime video. The movie I was trying to watch is Blanche

This is frustrating    If there is no fix, soon   I plan to ask for a refund  

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