Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Queen
Level 8

Issues with my Roku App not responding to any Channels

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Pluto is Not loading any Channels. I have checked for updates , check Internet and Cable connections and none of the channels will load on my Roku tv. 

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StreamerUser
Level 20

Re: Issues with my Roku App not responding to any Channels

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Try reinstalling Pluto TV:

1) Remove the Pluto TV app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/Power/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the Pluto TV app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)

 

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StreamerUser
Level 20

Re: Issues with my Roku App not responding to any Channels

Jump to solution

Try reinstalling Pluto TV:

1) Remove the Pluto TV app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/Power/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the Pluto TV app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)