Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Sherman3
Level 7

Issue with prime video channel

Suddenly prime video keeps asking me to sign in with new code but devices have been register with amazon for years . What’s up . Working fine on my iPad but not my tv  one is a roku tv other think LW. Thanks 

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AMradiohost
Level 7

Re: Issue with prime video channel

Seems to me since Prime added "profiles" I've had issues and had to re-register my device every time I use my Roku Ultra box. Getting very old, very quick. Amazon and Roku, please put your heads together on this and get it so we can STAY registered. Please, Please?  PLEASE!!!!

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