Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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keemje
Level 7

Is there a Roku product that does NOT overheat

My stick and Express overheat. I would like to buy new devices but not if they overheat.  Thanks 

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renojim
Community Streaming Expert

Re: Is there a Roku product that does NOT overheat

It seems there's only three options now:  a stick, a tiny box, or an Ultra.  Of those the Ultra is probably your best option.  I have practically every model ever made (although I've always avoided the sticks like the plague) and I've never had one overheat, but I sure do see plenty of reports here.  I don't think I've ever seen someone complain about their Ultra overheating.

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StephenW28
Level 7

Re: Is there a Roku product that does NOT overheat

I have Ultra that overheats intermitently with 3 fans directed at it while suspended vertically. On You Tube directions for opening case. There a 2 metal heat sinks that are not sufficient to cool unit. I plan to remove metal sinks or just drill through them and place as many holes in case as will fit.

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