I just want to know before I return my new Ultra. Is it full of problems for everyone? Or just me?
I have to restart the roku if I pause an external media device video, if I finish one video and go to the next video I also have to restart. Sometimes I just have to restart 2-3 times because it doesn't see the external media drive. Other times it tells me the media format isn't recognized, so I have to restart again.
I am using the default media app. The portable hard drive is not a thumb drive, and it worked fine with my old roku for 4+ years. But on the new ultra, I have reached my limits with the number of issues it has.
All the problems you note have to do with the USB port and Media drive.
this is not the main function of Roku's.. The USB media port and software is fussy. If you want to mount such a large Volume I would recommend another means. Why not use the old Roku for this if it worked for you?
I'm an old Movie buff.
I have terabytes of Movies and various Media on several Hard drives.
I Bypass the Roku entirely and pipe it over to another HDMI port directly.
My Ultra seems to work well for its stated purpose. I'm pleased with it thus far.
A lot of people like to vent their frustrations here.
---A problem clearly stated is a problem half solved---.